Can I change my order? Unfortunately, orders cannot be edited after they are placed. If you need to cancel your order, please email onlineorders@hotalingandco.com before the order ships.
Can I return my order? Orders that contain alcohol cannot be returned or exchanged. If you received the wrong item in your order, please email onlineorders@hotalingandco.com and we will make it right.
Can I cancel my order? Orders may be requested to be canceled until they are shipped. A request to cancel does not guarantee cancellation. Please send requests to onlineorders@hotalingandco.com.
Can I get a refund? We can process refunds on a case by case basis. Please send us a photo of the damaged or incorrect shipment to onlineorders@hotalingandco.com.
What happens if my order arrives damaged? If your order arrives damaged, our team will work to make it right! Send us an email onlineorders@hotalingandco.com with a photo of the damaged order and we will coordinate a reshipment within 3 business days.
Free shipping
Flat Rate Shipping | Receive free shipping on all orders $150+
Currently shipping to:
AL, AZ, AR, CA, CO, CT, DE, DC, FL, GA, ID, IL, IN, IA, KY, LA, ME, MD, MA, MI, MN, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, VT, VA, WA, WV, WI, WY
Customer service
Questions about your order: onlineorders@hotalingandco.com
